2009 BUICK ENCLAVE — Complaint #2074944
Open-data reference.
NHTSA Complaint about LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK filed March 18, 2025
NHTSA complaint #2074944 (ODI reference 11649030) concerns a 2009 BUICK ENCLAVE and was filed on March 18, 2025. The owner reports the failure occurred on March 11, 2025. The report was geocoded to Indiana based on the filer's self-reported location. The affected component is categorized as latches/locks/linkages:hatchback/liftgate:lock, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same BUICK ENCLAVE cohort independently describe similar latches/locks/linkages:hatchback/liftgate:lock failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2009 BUICK ENCLAVE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2009 Buick Enclave. The contact stated that while driving approximately 35 MPH, the rear tailgate unintentionally opened. The contact stated that once the failure had occurred, the contact closed the rear tailgate, and the rear tailgate was inoperable and failed to open. No warning lights were illuminated; however, the message "Gate Lifted" was displayed on the instrument panel. The vehicle was taken back to the residence. The contact researched and was made aware of an undisclosed recall; however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Complaint Details
| NHTSA Complaint ID | 2074944 |
| ODI Number | 11649030 |
| Date Filed | March 18, 2025 |
| Failure Date | March 11, 2025 |
| VIN | 5GAEV23D991 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.