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2023 KIA CARNIVAL — Complaint #2074807

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NHTSA Complaint about SEAT BELTS:REAR/OTHER:RETRACTOR filed March 18, 2025

NHTSA complaint #2074807 (ODI reference 11648937) concerns a 2023 KIA CARNIVAL and was filed on March 18, 2025. The owner reports the failure occurred on March 1, 2025. The vehicle had 30,000 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as seat belts:rear/other:retractor, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same KIA CARNIVAL cohort independently describe similar seat belts:rear/other:retractor failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 KIA CARNIVAL shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2023 KIA CARNIVAL
Component
SEAT BELTS:REAR/OTHER:RETRACTOR
State
Florida
Mileage
30,000 mi

Complaint Description

The contact owns a 2023 Kia Carnival. The contact stated that the seat belt located in the rear middle row was inoperable. There were no warning lights illuminated. The contact stated that the seat belt failed to retract. The vehicle was taken to the local dealer, where it was diagnosed and determined that the seat belt needed to be replaced. The dealer ordered the part, which was on backorder. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 30,000.

Complaint Details

NHTSA Complaint ID 2074807
ODI Number 11648937
Date Filed March 18, 2025
Failure Date March 1, 2025
VIN KNDNE5H39P6

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.