2023 GMC YUKON — Complaint #2074753
Open-data reference.
NHTSA Complaint about Insert, Padding filed March 18, 2025
NHTSA complaint #2074753 (ODI reference 11648902) concerns a 2023 GMC YUKON and was filed on March 18, 2025. The owner reports the failure occurred on March 17, 2025. The report was geocoded to Alaska based on the filer's self-reported location. The affected component is categorized as insert, padding, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same GMC YUKON cohort independently describe similar insert, padding failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 GMC YUKON shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Nuna is not responding to customers questions or concerns adequately. They continue to just send you to their recall page. Complaints are as follows: - They also aren't honoring their warranty and replacing or repairing carseats still under warranty. - This recall is also causing damage to other components of the carseat (such as the strap - fraying, other use issues) that Nuna is not addressing. - It took Nuna over 4 months to send out the repair kit. After I contacted them, not vice versa. - The recall replacement seat cushions are extremely difficult to get on the seats, not color matched (the main reason this matters is because customers paid higher prices for various colors and they aren't being made whole financially). This is clearly not a universal fit for all year models. Even adult men are struggling to get these cushions on the chair by pulling them incredibly hard to fit. -Their carseats associated with the recall are failing at random, not in predictable replicable ways.
Complaint Details
| NHTSA Complaint ID | 2074753 |
| ODI Number | 11648902 |
| Date Filed | March 18, 2025 |
| Failure Date | March 17, 2025 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.