2023 VOLKSWAGEN TIGUAN — Complaint #2074550
Open-data reference.
NHTSA Complaint about Insert, Padding filed March 17, 2025
NHTSA complaint #2074550 (ODI reference 11648762) concerns a 2023 VOLKSWAGEN TIGUAN and was filed on March 17, 2025. The owner reports the failure occurred on March 14, 2025. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as insert, padding, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same VOLKSWAGEN TIGUAN cohort independently describe similar insert, padding failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 VOLKSWAGEN TIGUAN shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
My Rava car seat was recalled voluntarily due to an issue with the harness tether loosening from debris getting into the latch secondary to a manufacturer design flaw. When replacing my car seat cover as per the recall instructions, I discovered the impact foam on my Rava was completely cracked down the middle. The car seat has never been moved out of my vehicle since the initial install other than to replace the cover as per recall instructions, and my car along with the car seat have never been in an accident. I only discovered the cracked impact foam because I was replacing the car seat cover as per the recall instructions. I have no idea how long the car seat had been compromised like this as I have never had to remove the cover for any reason. I contacted Nuna about this issue and they stated since it is out of the 2 year warranty they canât do anything about it and to discontinue use. I am now out the $600 I spent on a car seat that allegedly had stellar safety ratings. There a
Complaint Details
| NHTSA Complaint ID | 2074550 |
| ODI Number | 11648762 |
| Date Filed | March 17, 2025 |
| Failure Date | March 14, 2025 |
| VIN | 3VV2B7AX6PM |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.