2023 MAZDA CX-30 — Complaint #2073873
Open-data reference.
NHTSA Complaint about LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK filed March 14, 2025
NHTSA complaint #2073873 (ODI reference 11648286) concerns a 2023 MAZDA CX-30 and was filed on March 14, 2025. The owner reports the failure occurred on February 28, 2025. The report was geocoded to Massachusetts based on the filer's self-reported location. The affected component is categorized as latches/locks/linkages:hatchback/liftgate:lock, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 1, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MAZDA CX-30 cohort independently describe similar latches/locks/linkages:hatchback/liftgate:lock failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 MAZDA CX-30 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Others are at risk and below details how my safety was compromised. Powerlift gate/ trunk closed on my head and did not stop. It knocked me onto the ground and opened up a bloody gash on my head. Went to emergency room in the hospital to have them treat me with my head injury as I was bleeding with a head wound laceration. They sealed the wound with glue as it was in my hairline and gave aspirin for the head pain. There should be a safety feature on the power liftgate that alerts it if person or object is in the way. Other brands of vehicles have this safety feature. It is liability and there is concern for others of this happening that could potentially result in death. My injury has not fully healed as I know have recurring headaches and there will be a large scar left on my head. The vehicle is available for inspection.
Complaint Details
| NHTSA Complaint ID | 2073873 |
| ODI Number | 11648286 |
| Date Filed | March 14, 2025 |
| Failure Date | February 28, 2025 |
| VIN | 3MVDMBEYXPM |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.