2012 MERCEDES-BENZ E350 — Complaint #2072936
Open-data reference.
NHTSA Complaint about SUSPENSION:SUBFRAME/MOUNTING BRACKET filed March 11, 2025
NHTSA complaint #2072936 (ODI reference 11647634) concerns a 2012 MERCEDES-BENZ E350 and was filed on March 11, 2025. The owner reports the failure occurred on February 5, 2025. The vehicle had 170,000 miles on the odometer at the time of the incident. The report was geocoded to Missouri based on the filer's self-reported location. The affected component is categorized as suspension:subframe/mounting bracket, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ E350 cohort independently describe similar suspension:subframe/mounting bracket failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2012 MERCEDES-BENZ E350 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2012 Mercedes-Benz E350. The contact stated his wife had noticed that the steering wheel was off-center and turned to the left independently. Additionally, the contact stated while his wife was driving at an undisclosed speed and depressing the brake pedal, the vehicle flipped sideways. The contact's wife was able to exit the highway and pull into a gas station. The contact met his wife at the gas station. The contact stated that while driving approximately 20 MPH, the failure recurred, with the front end shifted to the left and the rear end shifting to the right. The contact returned to the parking lot. The vehicle was towed to the residence. The contact stated that as an independent mechanic, he inspected the vehicle and noticed that the rear subframe was corroded severely inside out and a wheel had detached. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 170,000. Th
Complaint Details
| NHTSA Complaint ID | 2072936 |
| ODI Number | 11647634 |
| Date Filed | March 11, 2025 |
| Failure Date | February 5, 2025 |
| VIN | WDDHF8JB9CA |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.