2020 RAM 1500 — Complaint #2072726
Open-data reference.
NHTSA Complaint about POWER TRAIN:DRIVELINE:DRIVESHAFT filed March 10, 2025
NHTSA complaint #2072726 (ODI reference 11647499) concerns a 2020 RAM 1500 and was filed on March 10, 2025. The owner reports the failure occurred on March 3, 2025. The vehicle had 62,400 miles on the odometer at the time of the incident. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as power train:driveline:driveshaft, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM 1500 cohort independently describe similar power train:driveline:driveshaft failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 RAM 1500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2020 Ram 1500. The contact stated while driving with the cruise control feature enabled at 70 MPH, the contact noticed a loud banging sound. The contact noticed in the rearview mirror that large parts were flying from underneath the rear of the vehicle. The contact drove the vehicle to the shoulder of the road. The contact stated that the vehicle independently rolled backward. The contact activated the parking brake to stop the vehicle. The vehicle was towed to the dealer where it was diagnosed with a failed drive shaft and damaged rear end. The contact was informed that the driveshaft and the rear of the vehicle needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 62,400.
Complaint Details
| NHTSA Complaint ID | 2072726 |
| ODI Number | 11647499 |
| Date Filed | March 10, 2025 |
| Failure Date | March 3, 2025 |
| VIN | 1C6SRFBT7LN |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.