2015 JEEP GRAND CHEROKEE — Complaint #2072608
Open-data reference.
NHTSA Complaint about VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:CONDENSOR/EVAPORATOR filed March 10, 2025
NHTSA complaint #2072608 (ODI reference 11647415) concerns a 2015 JEEP GRAND CHEROKEE and was filed on March 10, 2025. The owner reports the failure occurred on February 25, 2025. The vehicle had 73,000 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as visibility:defroster/defogger/hvac system:condensor/evaporator, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP GRAND CHEROKEE cohort independently describe similar visibility:defroster/defogger/hvac system:condensor/evaporator failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 JEEP GRAND CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that there was coolant intrusion into the engine, and that the left cylinder head and the A/C condenser needed to be replaced. The independent mechanic made the contact aware of an unknown recall; however, the VIN was not included. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 73,000.
Complaint Details
| NHTSA Complaint ID | 2072608 |
| ODI Number | 11647415 |
| Date Filed | March 10, 2025 |
| Failure Date | February 25, 2025 |
| VIN | 1C4RJEBG1FC |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.