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2018 TESLA MODEL X — Complaint #2072426

Open-data reference.

NHTSA Complaint about STRUCTURE:BODY:HATCHBACK/LIFTGATE filed March 10, 2025

NHTSA complaint #2072426 (ODI reference 11647284) concerns a 2018 TESLA MODEL X and was filed on March 10, 2025. The owner reports the failure occurred on March 7, 2025. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as structure:body:hatchback/liftgate, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 1, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TESLA MODEL X cohort independently describe similar structure:body:hatchback/liftgate failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 TESLA MODEL X shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2018 TESLA MODEL X
Component
STRUCTURE:BODY:HATCHBACK/LIFTGATE
Injuries
1
State
California

Complaint Description

The auto close feature on the Tesla Model X can quite dangerous. I’ve been hit by it unexpectedly closing several times. The most recent time, the rear trunk closed on me while I was taking out my grocery bag out of it. It hit my forehead, and I got a major bump. I ask NHTSA to investigate if there’s a manufacturer defect, so us Tesla owners are not further injured.

Complaint Details

NHTSA Complaint ID 2072426
ODI Number 11647284
Date Filed March 10, 2025
Failure Date March 7, 2025
VIN 5YJXCBE20JF

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.