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2022 CHEVROLET TRAX — Complaint #2071443

Open-data reference.

NHTSA Complaint about ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER filed March 5, 2025

NHTSA complaint #2071443 (ODI reference 11646604) concerns a 2022 CHEVROLET TRAX and was filed on March 5, 2025. The owner reports the failure occurred on December 12, 2024. The vehicle had 47,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as electrical system:ignition:anti-theft:immobilizer/proximity:key/sender, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET TRAX cohort independently describe similar electrical system:ignition:anti-theft:immobilizer/proximity:key/sender failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2022 CHEVROLET TRAX shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2022 CHEVROLET TRAX
Component
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
State
California
Mileage
47,000 mi

Complaint Description

The contact owns a 2022 Chevrolet Trax. The contact stated while driving 50 MPH, the vehicle failed to operate as designed. The trunk light illuminated, and the message to “Keep Eyes on the Road” was displayed, because it might cause a serious accident or death. The contact stated that her garage was broken into, and there was a key fob in the glove compartment, and shortly after the break-in, the vehicle stopped operating properly. The vehicle was taken to the dealer and the contact was informed that the vehicle needed to be re-coded. The vehicle was re-coded along with the key fob; however, the failure persisted. The vehicle was not repaired for the most recent failure. The contact believed that the OnStar system had been hacked. The manufacturer was made aware of the failure. The failure mileage was approximately 47,000.

Complaint Details

NHTSA Complaint ID 2071443
ODI Number 11646604
Date Filed March 5, 2025
Failure Date December 12, 2024
VIN KL7CJKSM1NB

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.