2024 VOLKSWAGEN ATLAS CROSS SPORT — Complaint #2070035
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:ADAS:HUD:CAMERA/SENSOR filed February 28, 2025
NHTSA complaint #2070035 (ODI reference 11645660) concerns a 2024 VOLKSWAGEN ATLAS CROSS SPORT and was filed on February 28, 2025. The owner reports the failure occurred on July 15, 2024. The vehicle had 10,640 miles on the odometer at the time of the incident. The report was geocoded to South Dakota based on the filer's self-reported location. The affected component is categorized as electrical system:adas:hud:camera/sensor, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same VOLKSWAGEN ATLAS CROSS SPORT cohort independently describe similar electrical system:adas:hud:camera/sensor failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 VOLKSWAGEN ATLAS CROSS SPORT shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2024 Volkswagen Atlas Cross Sport. The contact stated while driving 80 MPH with the cruise control activated, the ADAS system misread the highway speed limit, and the vehicle suddenly decelerated. There were no warning lights illuminated. The vehicle was driven at various speeds with the cruise control activated; however, whenever the vehicle detected a traffic sign, the vehicle adjusted to the sign image; however, while school was not in session, the ADAS system adjusted the cruise control to the speed limit on the road sign. The vehicle was then taken to a dealer where it was diagnosed with software system failure. The vehicle was repaired, and the software was reset; however, the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,640.
Complaint Details
| NHTSA Complaint ID | 2070035 |
| ODI Number | 11645660 |
| Date Filed | February 28, 2025 |
| Failure Date | July 15, 2024 |
| VIN | 1V2BE2CA2RC |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.