2023 KIA SPORTAGE — Complaint #2069845
Open-data reference.
NHTSA Complaint about VISIBILITY:FIXED PANARAMIC ROOF/SKY LIGHT ASSEMBLY filed February 28, 2025
NHTSA complaint #2069845 (ODI reference 11645514) concerns a 2023 KIA SPORTAGE and was filed on February 28, 2025. The owner reports the failure occurred on February 27, 2025. The report was geocoded to New Jersey based on the filer's self-reported location. The affected component is categorized as visibility:fixed panaramic roof/sky light assembly, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same KIA SPORTAGE cohort independently describe similar visibility:fixed panaramic roof/sky light assembly failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 KIA SPORTAGE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
While driving on a highway at approximately 5:00 p.m., a loud explosion occurred. My husband said it sounded like we were shot. Once we pulled over, we discovered the panoramic sunroof had exploded. We immediately pulled off on the nearest exit and drove the car right back to the dealer. While my husband drove the car, I researched sunroof explosions and found several complaints of other Kia cars with panoramic sunroofs that had exploded. Upon arrival at the dealership, the service department was closed, but we were able to bring the car inside the garage since it was raining. There was no impact to the sunroof and no bridge where something could have fallen from it. The broken glass looked like it had exploded outward like a volcano. Shattered pieces of glass were scattered on top of the cloth covering but most pieces must have flown off the roof during driving. A saleswoman made a ridiculous claim that the explosion could have been caused by hail. It was 55 degrees out. An
Complaint Details
| NHTSA Complaint ID | 2069845 |
| ODI Number | 11645514 |
| Date Filed | February 28, 2025 |
| Failure Date | February 27, 2025 |
| VIN | 5XYK6CAF2PG |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.