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2016 CHEVROLET SUBURBAN — Complaint #2069713

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NHTSA Complaint about POWER TRAIN:TRANSMISSION CASE/HOUSING filed February 27, 2025

NHTSA complaint #2069713 (ODI reference 11645426) concerns a 2016 CHEVROLET SUBURBAN and was filed on February 27, 2025. The owner reports the failure occurred on May 24, 2024. The vehicle had 80,000 miles on the odometer at the time of the incident. The report was geocoded to Idaho based on the filer's self-reported location. The affected component is categorized as power train:transmission case/housing, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET SUBURBAN cohort independently describe similar power train:transmission case/housing failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 CHEVROLET SUBURBAN shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2016 CHEVROLET SUBURBAN
Component
POWER TRAIN:TRANSMISSION CASE/HOUSING
State
Idaho
Mileage
80,000 mi

Complaint Description

The contact owns a 2016 Chevrolet Suburban LTZ. The contact stated that while driving on a neighborhood street at 25 MPH her transmission slipped into neutral. No warning lights were illuminated, and the contact proceeded to bring her vehicle to a complete stop, put the transmission into park, attempted to get into drive again however the vehicle remained in neutral and the RPM's shot up significantly. The vehicle was towed to a local dealer where the vehicle was diagnosed and the contact was advised that the transmission had failed and that it would need to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.

Complaint Details

NHTSA Complaint ID 2069713
ODI Number 11645426
Date Filed February 27, 2025
Failure Date May 24, 2024
VIN 1GNSKJKC8GR

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.