2016 CHEVROLET SUBURBAN — Complaint #2069707
Open-data reference.
NHTSA Complaint about STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID filed February 27, 2025
NHTSA complaint #2069707 (ODI reference 11645420) concerns a 2016 CHEVROLET SUBURBAN and was filed on February 27, 2025. The owner reports the failure occurred on February 27, 2025. The vehicle had 88,000 miles on the odometer at the time of the incident. The report was geocoded to Idaho based on the filer's self-reported location. The affected component is categorized as steering:hydraulic power assist:power steering fluid, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET SUBURBAN cohort independently describe similar steering:hydraulic power assist:power steering fluid failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 CHEVROLET SUBURBAN shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2016 Chevrolet Suburban LTZ. The contact stated that while driving on a neighborhood street at 25 MPH, the steering wheel became increasingly stiff. She was able to continue driving until reaching her residence, where she parked the vehicle and attempted to restart it. Upon restarting, a message appeared on the instrument panel that read, "Service Power Steering." The local dealer was not contacted, so the vehicle was not diagnosed, and the manufacturer was not notified. The approximate failure mileage was 88,000.
Complaint Details
| NHTSA Complaint ID | 2069707 |
| ODI Number | 11645420 |
| Date Filed | February 27, 2025 |
| Failure Date | February 27, 2025 |
| VIN | 1GNSKJKC8GR |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.