2019 ACURA RDX — Complaint #2069696
Open-data reference.
NHTSA Complaint about VISIBILITY filed February 27, 2025
NHTSA complaint #2069696 (ODI reference 11645412) concerns a 2019 ACURA RDX and was filed on February 27, 2025. The owner reports the failure occurred on January 13, 2024. The vehicle had 65,000 miles on the odometer at the time of the incident. The report was geocoded to Indiana based on the filer's self-reported location. The affected component is categorized as visibility, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same ACURA RDX cohort independently describe similar visibility failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 ACURA RDX shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2019 Acura RDX. The contact stated while driving at various speeds, the rear windshield glass shattered. There was no warning light illuminated. The vehicle was taken to Glass Doctor and the rear windshield glass was replaced. The contact stated that on a separate occasion, while the vehicle was parked, the contact opened the driver's door and heard glass falling. The contact closed the door and the rear windshield glass shattered. The vehicle was taken to Glass Doctor who replaced the rear windshield glass. The contact was provided with the Manufacturer's recall number: 22-014. The manufacturer was made aware of the failure and informed the contact that assistance to cover a part of the cost of the repair would be provided. The failure mileage was approximately 65,000.
Complaint Details
| NHTSA Complaint ID | 2069696 |
| ODI Number | 11645412 |
| Date Filed | February 27, 2025 |
| Failure Date | January 13, 2024 |
| VIN | 5J8TC2H63KL |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.