2019 FORD EDGE — Complaint #2069288
Open-data reference.
NHTSA Complaint about SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY filed February 26, 2025
NHTSA complaint #2069288 (ODI reference 11645132) concerns a 2019 FORD EDGE and was filed on February 26, 2025. The owner reports the failure occurred on October 26, 2020. The vehicle had 200 miles on the odometer at the time of the incident. The report was geocoded to Washington based on the filer's self-reported location. The affected component is categorized as seat belts: rear/other:buckle assembly, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EDGE cohort independently describe similar seat belts: rear/other:buckle assembly failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 FORD EDGE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2019 Ford Edge. The contact stated that while driving at various speeds, the vehicle was jerking, and shuddering, with the service warning light illuminated. Additionally, the transmission occasionally failed to shift properly. The vehicle was taken to the local dealer who diagnosed the vehicle with PCM failure. The contact stated that there were metal shavings inside the transmission fluid and the transmission fluid was burnt. The contact was informed that the transmission needed to be replaced. The vehicle was not yet repaired. Additionally, the rear driverâs and passengerâs side seat belt latch and buckle failed to remain securely closed. The contact was informed that the belt buckles needed to be replaced by the dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 200.
Complaint Details
| NHTSA Complaint ID | 2069288 |
| ODI Number | 11645132 |
| Date Filed | February 26, 2025 |
| Failure Date | October 26, 2020 |
| VIN | 2FMPK4K92KB |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.