2017 CHEVROLET SILVERADO 1500 — Complaint #2067815
Open-data reference.
NHTSA Complaint about VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM filed February 21, 2025
NHTSA complaint #2067815 (ODI reference 11644140) concerns a 2017 CHEVROLET SILVERADO 1500 and was filed on February 21, 2025. The owner reports the failure occurred on January 22, 2025. The vehicle had 104,000 miles on the odometer at the time of the incident. The report was geocoded to Minnesota based on the filer's self-reported location. The affected component is categorized as visibility:defroster/defogger/hvac system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET SILVERADO 1500 cohort independently describe similar visibility:defroster/defogger/hvac system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 CHEVROLET SILVERADO 1500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving approximately 30 MPH, there was smoke coming from the rear middle cabin sliding window. After stopping to inspect the failure, the contact witnessed an amber burning in the middle rear sliding window rail. The contact used water to extinguish the burning amber and moments later the rear driver's side cabin window suddenly exploded. During the failure, there were no flames. The contact stated that no injury was reported. The vehicle was taken to the local dealer who referred the contact to an Auto Glass repair shop and the window was replaced. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 104,000.
Complaint Details
| NHTSA Complaint ID | 2067815 |
| ODI Number | 11644140 |
| Date Filed | February 21, 2025 |
| Failure Date | January 22, 2025 |
| VIN | 3GCUKREC9HG |
Similar VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM Complaints for 2017 CHEVROLET SILVERADO 1500
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.