2024 MERCEDES-BENZ GLE 350 — Complaint #2067387
Open-data reference.
NHTSA Complaint about VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES filed February 20, 2025
NHTSA complaint #2067387 (ODI reference 11643854) concerns a 2024 MERCEDES-BENZ GLE 350 and was filed on February 20, 2025. The owner reports the failure occurred on July 20, 2024. The report was geocoded to South Carolina based on the filer's self-reported location. The affected component is categorized as visibility:windshield wiper/washer:linkages, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ GLE 350 cohort independently describe similar visibility:windshield wiper/washer:linkages failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 MERCEDES-BENZ GLE 350 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2024 Mercedes-Benz GLE350. The contact stated while driving at various speeds in the rain after purchasing the vehicle brand new, the windshield wipers failed to clean the windshield as needed while moving downward, creating reduced visibility of the roadway. The vehicle was taken to the dealer on two occasions. The dealer informed the contact that during the windshield's downward movement, water was pulled back onto the windshield from the A-pillars. The dealer advised the contact that it was a windshield wiper factory design defect and no technical remedy had been provided by the manufacturer currently. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was 0.
Complaint Details
| NHTSA Complaint ID | 2067387 |
| ODI Number | 11643854 |
| Date Filed | February 20, 2025 |
| Failure Date | July 20, 2024 |
| VIN | 4JGFB4FBXRB |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.