2022 RAM 3500 — Complaint #2067155
Open-data reference.
NHTSA Complaint about STEERING:STEERING WHEEL /HANDLE BAR:HAND HEATER/COOLER filed February 19, 2025
NHTSA complaint #2067155 (ODI reference 11643701) concerns a 2022 RAM 3500 and was filed on February 19, 2025. The owner reports the failure occurred on February 19, 2025. The report was geocoded to Michigan based on the filer's self-reported location. The affected component is categorized as steering:steering wheel /handle bar:hand heater/cooler, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM 3500 cohort independently describe similar steering:steering wheel /handle bar:hand heater/cooler failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2022 RAM 3500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2022 Ram 3500. The contact stated that while driving at an undisclosed speed with the heated steering wheel feature activated, the steering wheel became extremely hot; making the vehicle difficult to maneuver because the contact was only able to hold the steering for several seconds while driving. The contact stated that the steering wheel was replaced a year prior due to a separate failure. No warning lights were illuminated. The vehicle was taken to the dealer, who observed that the steering wheel reached temperatures of more than 120-145 degrees. However, after consulting with the manufacturer, the dealer informed the contact that the feature was operating as intended and within specifications. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was unknown.
Complaint Details
| NHTSA Complaint ID | 2067155 |
| ODI Number | 11643701 |
| Date Filed | February 19, 2025 |
| Failure Date | February 19, 2025 |
| VIN | 3C63R3JL4NG |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.