2019 CHRYSLER PACIFICA — Complaint #2065676
Open-data reference.
NHTSA Complaint about ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY filed February 14, 2025
NHTSA complaint #2065676 (ODI reference 11642727) concerns a 2019 CHRYSLER PACIFICA and was filed on February 14, 2025. The owner reports the failure occurred on February 12, 2025. The vehicle had 99,970 miles on the odometer at the time of the incident. The report was geocoded to Oklahoma based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:cooling system:radiator assembly, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHRYSLER PACIFICA cohort independently describe similar engine and engine cooling:cooling system:radiator assembly failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 CHRYSLER PACIFICA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2019 Chrysler Pacifica. The contact stated that while driving at 55 MPH on the highway, the A/C vents started blowing cold air; causing the vehicle to become extremely cold. There was water coming from the wheels. There were no warning lights illuminated. The contact parked the vehicle and noticed that the radiator was cracked. The contact who is an independent mechanic, determined that the torque on the radiator caused the radiator to crack. The vehicle was towed to the local dealer, where it was diagnosed that a radiator replacement was needed. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 99,970. The VIN was not available.
Complaint Details
| NHTSA Complaint ID | 2065676 |
| ODI Number | 11642727 |
| Date Filed | February 14, 2025 |
| Failure Date | February 12, 2025 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.