2017 HYUNDAI SANTA FE SPORT — Complaint #2065621
Open-data reference.
NHTSA Complaint about VISIBILITY:FIXED PANARAMIC ROOF/SKY LIGHT ASSEMBLY filed February 14, 2025
NHTSA complaint #2065621 (ODI reference 11642685) concerns a 2017 HYUNDAI SANTA FE SPORT and was filed on February 14, 2025. The owner reports the failure occurred on February 11, 2025. The vehicle had 53,000 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as visibility:fixed panaramic roof/sky light assembly, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI SANTA FE SPORT cohort independently describe similar visibility:fixed panaramic roof/sky light assembly failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 HYUNDAI SANTA FE SPORT shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while her husband was driving approximately 65 MPH, he heard an abnormal banging sound coming from the vehicle. The contact stated that the sunroof glass had shattered. The contact stated that the sunroof was not impacted by an object to have shattered. The contact stated that her husband had not noticed any warning lights being illuminated. Additionally, the contact stated there were multiple electrical failures with the vehicle. The contact stated that the cruise control was not functioning, and the tailgate was opening independently. The contact stated that the electrical failures were constant. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there were no electrical failures found, and a new sunroof glass was ordered. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 53,000.
Complaint Details
| NHTSA Complaint ID | 2065621 |
| ODI Number | 11642685 |
| Date Filed | February 14, 2025 |
| Failure Date | February 11, 2025 |
| VIN | 5XYZW4LA4HG |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.