2018 GMC YUKON XL — Complaint #2064744
Open-data reference.
NHTSA Complaint about VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:CONDENSOR/EVAPORATOR filed February 12, 2025
NHTSA complaint #2064744 (ODI reference 11642171) concerns a 2018 GMC YUKON XL and was filed on February 12, 2025. The owner reports the failure occurred on February 5, 2025. The vehicle had 73,000 miles on the odometer at the time of the incident. The report was geocoded to Georgia based on the filer's self-reported location. The affected component is categorized as visibility:defroster/defogger/hvac system:condensor/evaporator, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same GMC YUKON XL cohort independently describe similar visibility:defroster/defogger/hvac system:condensor/evaporator failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 GMC YUKON XL shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2018 GMC Yukon XL. The contact stated that the A/C unit had failed to operate as needed. The vehicle was taken to a dealer where the contact was provided an estimate for a diagnostic test. The contact then decided to take the vehicle to an independent mechanic to be diagnosed. The mechanic discovered a hole in the A/C condenser. The manufacturer was notified of the failure, and the contact was informed that the VIN was not under recall for the failure. The vehicle was not repaired. The failure mileage was approximately 73,000.
Complaint Details
| NHTSA Complaint ID | 2064744 |
| ODI Number | 11642171 |
| Date Filed | February 12, 2025 |
| Failure Date | February 5, 2025 |
| VIN | 1GKS1GKC5JR |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.