2017 FORD ESCAPE — Complaint #2064385
Open-data reference.
NHTSA Complaint about FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER filed February 11, 2025
NHTSA complaint #2064385 (ODI reference 11641898) concerns a 2017 FORD ESCAPE and was filed on February 11, 2025. The owner reports the failure occurred on January 11, 2025. The vehicle had 88,000 miles on the odometer at the time of the incident. The report was geocoded to Georgia based on the filer's self-reported location. The affected component is categorized as fuel system, gasoline:storage:evaporative emissions:canister, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD ESCAPE cohort independently describe similar fuel system, gasoline:storage:evaporative emissions:canister failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 FORD ESCAPE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 Ford Escape. The contact stated that the vehicle was difficult to start after refueling. The contact stated that after the vehicle was started, the vehicle shut off while depressing the accelerator pedal. The contact stated that the vehicle was able to be restarted and responded as needed after several attempts. The contact stated that the failure had become a consistent failure. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the canister purge valve had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 88,000.
Complaint Details
| NHTSA Complaint ID | 2064385 |
| ODI Number | 11641898 |
| Date Filed | February 11, 2025 |
| Failure Date | January 11, 2025 |
| VIN | 1FMCU0GDXHU |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.