2010 NISSAN MURANO — Complaint #2064018
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR filed February 10, 2025
NHTSA complaint #2064018 (ODI reference 11641630) concerns a 2010 NISSAN MURANO and was filed on February 10, 2025. The owner reports the failure occurred on February 8, 2025. The vehicle had 57,000 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as electrical system:alternator/generator/regulator, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same NISSAN MURANO cohort independently describe similar electrical system:alternator/generator/regulator failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2010 NISSAN MURANO shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2010 Nissan Murano. The contact stated while driving 45 MPH, the contact noticed an electrical burning odor and there was white smoke coming out of the hood. The contact pulled over to the side of the road and turned off the vehicle. The contact stated that the vehicle failed to restart and was jumpstarted with the assistance of the contact's brother. The vehicle was taken to AutoZone, where the battery was replaced. The contact stated upon driving from a complete stop, the vehicle went into Safety Mode and failed to exceed 2 MPH. The ABS and battery warning lights were illuminated. The contact was able to pull into a parking lot and turn off the vehicle. The vehicle failed to restart and was towed to the residence of the contact's mother. The contact stated that the vehicle experienced complete battery drainage within 18 hours of replacing the battery. The dealer was notified of the failure and informed the contact that the VIN was not included in an unknown alterna
Complaint Details
| NHTSA Complaint ID | 2064018 |
| ODI Number | 11641630 |
| Date Filed | February 10, 2025 |
| Failure Date | February 8, 2025 |
| VIN | JN8AZ1MU8AW |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.