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2015 CHEVROLET CRUZE — Complaint #2062966

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NHTSA Complaint about VISIBILITY:POWER WINDOW DEVICES AND CONTROLS filed February 5, 2025

NHTSA complaint #2062966 (ODI reference 11640898) concerns a 2015 CHEVROLET CRUZE and was filed on February 5, 2025. The owner reports the failure occurred on September 12, 2022. The vehicle had 42,000 miles on the odometer at the time of the incident. The report was geocoded to New Jersey based on the filer's self-reported location. The affected component is categorized as visibility:power window devices and controls, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET CRUZE cohort independently describe similar visibility:power window devices and controls failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 CHEVROLET CRUZE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2015 CHEVROLET CRUZE
Component
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
State
New Jersey
Mileage
42,000 mi

Complaint Description

The contact owns a 2015 Chevrolet Cruze. The contact stated that while opening the driver's side front window and the passenger’s side front window, the cable snapped, and the window fell inside the door. The power windows became inoperable. The message to open and close the window was displayed. The vehicle was taken to the local dealer on three occasions, where it was diagnosed that the power window regulator needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and confirmed there were no recalls on the VIN for the failure. The failure mileage was approximately 42,000.

Complaint Details

NHTSA Complaint ID 2062966
ODI Number 11640898
Date Filed February 5, 2025
Failure Date September 12, 2022
VIN 1G1PC5SB0F7

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.