2023 CADILLAC CT5 — Complaint #2062913
Open-data reference.
NHTSA Complaint about STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID filed February 5, 2025
NHTSA complaint #2062913 (ODI reference 11640854) concerns a 2023 CADILLAC CT5 and was filed on February 5, 2025. The owner reports the failure occurred on February 3, 2024. The vehicle had 19,480 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as steering:hydraulic power assist:power steering fluid, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 0, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CADILLAC CT5 cohort independently describe similar steering:hydraulic power assist:power steering fluid failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 CADILLAC CT5 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owned a 2023 Cadillac CT5. The contact stated that while exiting the highway on the far right lane on a 2-lane exit at 45 MPH, a message appeared on the instrument panel that read "Steering assistance reduced, drive with care" and "Service Power Steering". The contact stated that he was driving the vehicle while his son was seated in the passenger seat when the crash occurred. The contact attempted to veer into the left lane when the steering wheel seized causing the contact to crash into the rear bumper of the vehicle in front. There was no property damage. The air bags did not deploy. The vehicle was not towed. A police report was not filed. The contact stated that he and his son did not suffer injuries and that the other vehicle involved did have two individuals who reported injuries, the injuries sustained were unknown and whether they received medical attention was unknown. The contact drove his vehicle to his residence, and from there the vehicle was towed to a local
Complaint Details
| NHTSA Complaint ID | 2062913 |
| ODI Number | 11640854 |
| Date Filed | February 5, 2025 |
| Failure Date | February 3, 2024 |
| VIN | 1G6DM5RK7P0 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.