2021 FORD MUSTANG MACH E — Complaint #2062120
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM filed February 3, 2025
NHTSA complaint #2062120 (ODI reference 11640279) concerns a 2021 FORD MUSTANG MACH E and was filed on February 3, 2025. The owner reports the failure occurred on February 2, 2025. The vehicle had 19,000 miles on the odometer at the time of the incident. The report was geocoded to Massachusetts based on the filer's self-reported location. The affected component is categorized as electrical system:body control module/bcm, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD MUSTANG MACH E cohort independently describe similar electrical system:body control module/bcm failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 FORD MUSTANG MACH E shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2021 Ford Mustang Mach-E. The contact stated that upon starting the vehicle, the "Stop Safely Nowâ message was displayed. There was a RED warning light illuminated. While the vehicle was being charged, the Ford app showed a charge fault error. The vehicle was undriveable. While using a diagnostic tool, it showed there was a failure with the BCM and DTC: P0AA2 and P0D10 were retrieved. The contact stated that the failure was related to NHTSA Campaign Number: 22V412000 (Electrical System); however, the VIN was not included. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The failure mileage was 19,000.
Complaint Details
| NHTSA Complaint ID | 2062120 |
| ODI Number | 11640279 |
| Date Filed | February 3, 2025 |
| Failure Date | February 2, 2025 |
| VIN | 3FMTK1SSXMM |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.