2018 Volkswagen Atlas - Complaint #2060874
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM filed January 29, 2025
NHTSA complaint #2060874 (ODI reference 11639431) concerns a 2018 Volkswagen Atlas and was filed on January 29, 2025. The owner reports the failure occurred on December 1, 2024. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as electrical system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers, the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same Volkswagen Atlas cohort independently describe similar electrical system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 Volkswagen Atlas shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The door actuator on the front passenger side of the vehicle stopped working. Here is a list of my concerns as a result: Security: Inability to Lock/Unlock/Functionality: - The primary concern is the inability to securely lock or unlock the vehicle. It creates a significant security risk, putting myself and my belongings vulnerable. - The alarm system is integrated with the door lock system and when I open the faulty door after locking my car, the alarm does not sound. - Keyless entry systems often rely on door actuators. A faulty actuator can render remote keyless entry inoperable. Safety Concerns: - If my child safety locks are electronically controlled, a faulty actuator can make it difficult to access the vehicle in an emergency. I have two young children, [XXX] Other concerns: A faulty door actuator can negatively impact the vehicle's resale value as it may require repair or replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.
Complaint Details
| NHTSA Complaint ID | 2060874 |
| ODI Number | 11639431 |
| Date Filed | January 29, 2025 |
| Failure Date | December 1, 2024 |
| VIN | 1V2AP2CA9JC |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology - how this data is sourced, computed, and verified.