2013 INFINITI JX35 — Complaint #2060371
Open-data reference.
NHTSA Complaint about STRUCTURE:INTERIOR PANELS:SUN VISOR filed January 28, 2025
NHTSA complaint #2060371 (ODI reference 11639085) concerns a 2013 INFINITI JX35 and was filed on January 28, 2025. The owner reports the failure occurred on August 1, 2018. The vehicle had 25,000 miles on the odometer at the time of the incident. The report was geocoded to Nebraska based on the filer's self-reported location. The affected component is categorized as structure:interior panels:sun visor, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same INFINITI JX35 cohort independently describe similar structure:interior panels:sun visor failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2013 INFINITI JX35 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2013 Infiniti JX35. The contact stated that the driverâs side sun visor was unintentionally lowering while driving at various speeds. The contact stated that the sun visor was obstructing his vision and had become a distraction while driving. The contact used a bungee cord to hold the sun visor in place to prevent failure. The manufacturer was notified of the failure and the contact was provided a case number and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 25,000.
Complaint Details
| NHTSA Complaint ID | 2060371 |
| ODI Number | 11639085 |
| Date Filed | January 28, 2025 |
| Failure Date | August 1, 2018 |
| VIN | 5N1AL0MM8DC |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.