2018 TESLA MODEL S — Complaint #2059565
Open-data reference.
NHTSA Complaint about LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING filed January 25, 2025
NHTSA complaint #2059565 (ODI reference 11638527) concerns a 2018 TESLA MODEL S and was filed on January 25, 2025. The owner reports the failure occurred on January 8, 2025. The report was geocoded to Maryland based on the filer's self-reported location. The affected component is categorized as lane departure: lane keep: automatic steering, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TESLA MODEL S cohort independently describe similar lane departure: lane keep: automatic steering failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 TESLA MODEL S shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
While driving both North (in the evening) and also South (in the morning) on [XXX] between Washington, DC and Richmond, VA I have experienced an issue with Teslaâs Auto Pilot that can be very dangerous and scary. While using the navigation system and with Auto Pilot on while in the left most line on this divided highway, the car made multiple attempts to steer into the Express Lanes even when the large gates are closed and the red lights are on to indicate that the Express lanes are closed in the direction of traffic. To counteract this, it is necessary to quickly take control of the steering wheel and to get it to cancel Auto Pilot, otherwise the car would go into the gates and cause an accident. This has happened to me several times when I was traveling in the left most lane and when the gates were closed. This happened in November, December and in January. The system has not learned to handle this situation and to avoid steering into the barriers. I reported these incidents to Te
Complaint Details
| NHTSA Complaint ID | 2059565 |
| ODI Number | 11638527 |
| Date Filed | January 25, 2025 |
| Failure Date | January 8, 2025 |
| VIN | 5YJSA1E20JF |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.