2018 FORD EXPLORER — Complaint #2059246
Open-data reference.
NHTSA Complaint about ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN filed January 24, 2025
NHTSA complaint #2059246 (ODI reference 11638298) concerns a 2018 FORD EXPLORER and was filed on January 24, 2025. The owner reports the failure occurred on January 24, 2025. The vehicle had 90,000 miles on the odometer at the time of the incident. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:cooling system:fan, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar engine and engine cooling:cooling system:fan failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2018 Ford Explorer. The contact stated that upon his mother attempting to start the vehicle, the vehicle failed to start. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the high-speed cooling fan motor relay. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N01. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 90,000.
Complaint Details
| NHTSA Complaint ID | 2059246 |
| ODI Number | 11638298 |
| Date Filed | January 24, 2025 |
| Failure Date | January 24, 2025 |
| VIN | 1FM5K8D85JG |
Similar ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN Complaints for 2018 FORD EXPLORER
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.