2017 FORD ESCAPE — Complaint #2058823
Open-data reference.
NHTSA Complaint about SUSPENSION:FRONT:CONTROL ARM filed January 23, 2025
NHTSA complaint #2058823 (ODI reference 11638005) concerns a 2017 FORD ESCAPE and was filed on January 23, 2025. The owner reports the failure occurred on January 15, 2025. The vehicle had 152,000 miles on the odometer at the time of the incident. The report was geocoded to Alabama based on the filer's self-reported location. The affected component is categorized as suspension:front:control arm, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD ESCAPE cohort independently describe similar suspension:front:control arm failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 FORD ESCAPE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 Ford Escape. The contact stated that while her daughter was driving approximately 40-50 MPH, the vehicle lost motive power. The contact stated that there was a misfire coming from the vehicle. The driver was able to pull over safely. The check engine warning light was illuminated. The vehicle was taken to a parking lot. The vehicle was taken to an independent mechanic who determined that the control arm had fractured in half. The contact was informed that the spark plug, head gasket, turbo, and engine needed to be replaced. Additionally, there was freon inside the engine and the turbo was leaking. The contact called the local dealer and was informed that there were no recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The approximate failure mileage was 152,000.
Complaint Details
| NHTSA Complaint ID | 2058823 |
| ODI Number | 11638005 |
| Date Filed | January 23, 2025 |
| Failure Date | January 15, 2025 |
| VIN | 1FMCU0GD5HU |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.