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2015 FORD EDGE — Complaint #2058717

Open-data reference.

NHTSA Complaint about STRUCTURE:BODY:ROOF AND PILLARS filed January 23, 2025

NHTSA complaint #2058717 (ODI reference 11637924) concerns a 2015 FORD EDGE and was filed on January 23, 2025. The owner reports the failure occurred on January 21, 2025. The vehicle had 145,000 miles on the odometer at the time of the incident. The report was geocoded to New Jersey based on the filer's self-reported location. The affected component is categorized as structure:body:roof and pillars, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EDGE cohort independently describe similar structure:body:roof and pillars failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 FORD EDGE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2015 FORD EDGE
Component
STRUCTURE:BODY:ROOF AND PILLARS
State
New Jersey
Mileage
145,000 mi

Complaint Description

The contact owns a 2015 Ford Edge. The contact stated while driving 40 MPH, there was an abnormal banging sound coming from the driver's side roof panel. The contact continued driving. The contact stated that while driving on another occasion, the sound became louder. Upon arriving at the destination, the contact inspected the vehicle. The contact noticed that the driver's side roof panel and the front roof panel that was connected to the windshield had detached. The contact applied tape to the roof panels. The vehicle was taken to the dealer, where it was inspected and the dealer re-applied tape to the roof panels. The dealer referred the contact to an autobody repair shop for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 145,000.

Complaint Details

NHTSA Complaint ID 2058717
ODI Number 11637924
Date Filed January 23, 2025
Failure Date January 21, 2025
VIN 2FMPK3K92FB

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.