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2018 CADILLAC ATS — Complaint #2058244

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NHTSA Complaint about STEERING:ELECTRIC POWER ASSIST SYSTEM filed January 22, 2025

NHTSA complaint #2058244 (ODI reference 11637598) concerns a 2018 CADILLAC ATS and was filed on January 22, 2025. The owner reports the failure occurred on November 18, 2024. The report was geocoded to Missouri based on the filer's self-reported location. The affected component is categorized as steering:electric power assist system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CADILLAC ATS cohort independently describe similar steering:electric power assist system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 CADILLAC ATS shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2018 CADILLAC ATS
Component
STEERING:ELECTRIC POWER ASSIST SYSTEM
State
Missouri

Complaint Description

The power steering will randomly stop working while driving! We have had it in the shop 3 times and they can't find anything! We have replaced alternator, battery and it still isn't fixed! I seen u had a recall on the 16, 17, and some 18s for this issue! We have always bought GMs and are very disappointed! Could u please! Fix this issue on our car! Our car must have been over looked on this issue!

Complaint Details

NHTSA Complaint ID 2058244
ODI Number 11637598
Date Filed January 22, 2025
Failure Date November 18, 2024
VIN 1G6AG5SS0J0

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.