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2021 GENESIS GV80 — Complaint #2055853

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NHTSA Complaint about FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP filed January 14, 2025

NHTSA complaint #2055853 (ODI reference 11635937) concerns a 2021 GENESIS GV80 and was filed on January 14, 2025. The owner reports the failure occurred on January 1, 2025. The vehicle had 21,000 miles on the odometer at the time of the incident. The report was geocoded to Oregon based on the filer's self-reported location. The affected component is categorized as fuel system, gasoline:storage:tank assembly:filler pipe and cap, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same GENESIS GV80 cohort independently describe similar fuel system, gasoline:storage:tank assembly:filler pipe and cap failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 GENESIS GV80 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2021 GENESIS GV80
Component
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
State
Oregon
Mileage
21,000 mi

Complaint Description

The contact owns a 2021 Genesis GV80. The contact stated while attempting to refuel the vehicle, the fuel tank door switch failed to function as intended. The contact stated that the fuel tank door switch failed to unlock the fuel door. Additionally, the contact stated that the failure had occurred while on a road trip. The contact stated that he and his family were stranded for hours. The contact ripped the fuel tank door off and was able to refuel the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was scheduled for an upcoming inspection. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 21,000.

Complaint Details

NHTSA Complaint ID 2055853
ODI Number 11635937
Date Filed January 14, 2025
Failure Date January 1, 2025
VIN KMUHCESC9MU

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.