2020 KIA TELLURIDE — Complaint #2055712
Open-data reference.
NHTSA Complaint about STRUCTURE:BODY:ROOF AND PILLARS filed January 14, 2025
NHTSA complaint #2055712 (ODI reference 11635839) concerns a 2020 KIA TELLURIDE and was filed on January 14, 2025. The owner reports the failure occurred on August 1, 2024. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as structure:body:roof and pillars, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same KIA TELLURIDE cohort independently describe similar structure:body:roof and pillars failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 KIA TELLURIDE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
I am the owner of a 2020 Kia Telluride with less than 60,000 miles, and I am experiencing a significant issue with the paint peeling off the top of my vehicle. The car is always parked in a garage and only used for routine school pick-ups, with no incidents or accidents that could explain the peeling paint. After researching, I have discovered that this issue is a recurring problem for many Kia vehicles with the Snow White Pearl paint color. It is evident that this is a result of defective paint, and I am outraged that I am being quoted $3,500 to fix an issue caused by Kiaâs faulty materials. The peeling has spread to two different areas and worsens daily, further devaluing my vehicle through no fault of my own. Given the widespread reports of this issue and ongoing discussions of a potential class action lawsuit, I urge Kia to address this problem immediately and take responsibility for the defective paint. I strongly believe this should be treated as a recall and that Kia should
Complaint Details
| NHTSA Complaint ID | 2055712 |
| ODI Number | 11635839 |
| Date Filed | January 14, 2025 |
| Failure Date | August 1, 2024 |
| VIN | 5XYP34HCXLG |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.