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2017 FORD FOCUS — Complaint #2055491

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NHTSA Complaint about POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS filed January 13, 2025

NHTSA complaint #2055491 (ODI reference 11635686) concerns a 2017 FORD FOCUS and was filed on January 13, 2025. The owner reports the failure occurred on January 13, 2025. The vehicle had 81,000 miles on the odometer at the time of the incident. The report was geocoded to New Jersey based on the filer's self-reported location. The affected component is categorized as power train:automatic transmission:internal:clutches/bands, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FOCUS cohort independently describe similar power train:automatic transmission:internal:clutches/bands failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 FORD FOCUS shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2017 FORD FOCUS
Component
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS
State
New Jersey
Mileage
81,000 mi

Complaint Description

The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted and the vehicle jerked abnormally with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the transmission clutch had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance The approximate failure mileage was 81,000.

Complaint Details

NHTSA Complaint ID 2055491
ODI Number 11635686
Date Filed January 13, 2025
Failure Date January 13, 2025
VIN 1FADP3J25HL

Similar POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS Complaints for 2017 FORD FOCUS

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.