2017 FORD F-350 — Complaint #2053991
Open-data reference.
NHTSA Complaint about FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP filed January 7, 2025
NHTSA complaint #2053991 (ODI reference 11634638) concerns a 2017 FORD F-350 and was filed on January 7, 2025. The owner reports the failure occurred on December 19, 2024. The vehicle had 250,000 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as fuel system, diesel:delivery:fuel pump, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD F-350 cohort independently describe similar fuel system, diesel:delivery:fuel pump failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 FORD F-350 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 Ford F-350. The contact stated while driving 70-74 MPH, the message "Loss of Power" was displayed, and the vehicle stalled. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed with a high-pressure fuel pump failure. The dealer determined that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 250,000.
Complaint Details
| NHTSA Complaint ID | 2053991 |
| ODI Number | 11634638 |
| Date Filed | January 7, 2025 |
| Failure Date | December 19, 2024 |
| VIN | 1FT8W3BT9HE |
Similar FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP Complaints for 2017 FORD F-350
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.