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2020 BMW X3 — Complaint #2053566

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NHTSA Complaint about POWER TRAIN:DRIVELINE filed January 6, 2025

NHTSA complaint #2053566 (ODI reference 11634326) concerns a 2020 BMW X3 and was filed on January 6, 2025. The owner reports the failure occurred on January 4, 2025. The vehicle had 29,400 miles on the odometer at the time of the incident. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as power train:driveline, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same BMW X3 cohort independently describe similar power train:driveline failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 BMW X3 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2020 BMW X3
Component
POWER TRAIN:DRIVELINE
State
Illinois
Mileage
29,400 mi

Complaint Description

The contact owns a 2020 BMW X3. The contact stated while driving 30 MPH, the message "Drivetrain Malfunction" was displayed. The vehicle was taken to the dealer where it was diagnosed that the heat management module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure but offered no assistance and referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 29,400.

Complaint Details

NHTSA Complaint ID 2053566
ODI Number 11634326
Date Filed January 6, 2025
Failure Date January 4, 2025
VIN 5UXTY5C05L9

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.