2020 FORD ESCAPE — Complaint #2051911
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE filed December 30, 2024
NHTSA complaint #2051911 (ODI reference 11633209) concerns a 2020 FORD ESCAPE and was filed on December 30, 2024. The owner reports the failure occurred on December 9, 2024. The vehicle had 16,900 miles on the odometer at the time of the incident. The report was geocoded to Vermont based on the filer's self-reported location. The affected component is categorized as electrical system:propulsion system:traction battery:management system/energy control module (bms/becm):software, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD ESCAPE cohort independently describe similar electrical system:propulsion system:traction battery:management system/energy control module (bms/becm):software failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 FORD ESCAPE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2020 Ford Escape. The contact stated that while operating the vehicle the ABS and Traction Control warning messages had been displayed and the power steering had failed causing the steering wheel to become difficult to turn in each direction. The vehicle was taken to the local mechanic who diagnosed that the steering column was faulty. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failures but no assistance was offered. The failure mileage was 16,900.
Complaint Details
| NHTSA Complaint ID | 2051911 |
| ODI Number | 11633209 |
| Date Filed | December 30, 2024 |
| Failure Date | December 9, 2024 |
| VIN | 1FMCU9G66LU |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.