2013 MERCEDES-BENZ E350 — Complaint #2051721
Open-data reference.
NHTSA Complaint about VISIBILITY filed December 30, 2024
NHTSA complaint #2051721 (ODI reference 11633084) concerns a 2013 MERCEDES-BENZ E350 and was filed on December 30, 2024. The owner reports the failure occurred on June 1, 2024. The vehicle had 80,000 miles on the odometer at the time of the incident. The report was geocoded to Alabama based on the filer's self-reported location. The affected component is categorized as visibility, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ E350 cohort independently describe similar visibility failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2013 MERCEDES-BENZ E350 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2013 Mercedes-Benz E350. The contact stated while driving at undisclosed speeds, the front end of the panoramic sunroof allowed water to leak into the vehicle during inclement weather. The local dealer was contacted, and the contact was informed that the VIN was not under recall. The vehicle was not diagnosed or repaired. Upon further research, the contact related the failure to NHTSA Campaign Numbers: 19V918000 (Visibility) and 21V197000 (Structure); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.
Complaint Details
| NHTSA Complaint ID | 2051721 |
| ODI Number | 11633084 |
| Date Filed | December 30, 2024 |
| Failure Date | June 1, 2024 |
| VIN | WDDKJ5KB1DF |
Similar VISIBILITY Complaints for 2013 MERCEDES-BENZ E350
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.