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2017 FORD F-250 — Complaint #2051172

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NHTSA Complaint about FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:HOSES/VALVES/SENSORS filed December 27, 2024

NHTSA complaint #2051172 (ODI reference 11632725) concerns a 2017 FORD F-250 and was filed on December 27, 2024. The owner reports the failure occurred on December 16, 2024. The vehicle had 108,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as fuel system, gasoline:storage:evaporative emissions:hoses/valves/sensors, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD F-250 cohort independently describe similar fuel system, gasoline:storage:evaporative emissions:hoses/valves/sensors failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 FORD F-250 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2017 FORD F-250
Component
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:HOSES/VALVES/SENSORS
State
California
Mileage
108,000 mi

Complaint Description

⁠The contact owns a 2017 Ford F-250. The contact stated while driving at approximately 40 MPH, the vehicle lost automotive power. The contact related the failure with Manufacturer Campaign Number: 21m01. The contact stated that the dense sensor indicated diesel emission fluid was full when it was not. The check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a reductant level sensor failure. The local dealer was contacted; however, the vehicle was not repaired due to costs. The contact stated that the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 108,000.

Complaint Details

NHTSA Complaint ID 2051172
ODI Number 11632725
Date Filed December 27, 2024
Failure Date December 16, 2024
VIN 1FT7W2BT9HE

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.