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2021 MERCEDES-BENZ GLA 250 — Complaint #2050431

Open-data reference.

NHTSA Complaint about LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK filed December 23, 2024

NHTSA complaint #2050431 (ODI reference 11632215) concerns a 2021 MERCEDES-BENZ GLA 250 and was filed on December 23, 2024. The owner reports the failure occurred on December 22, 2024. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as latches/locks/linkages:hatchback/liftgate:lock, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 1, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ GLA 250 cohort independently describe similar latches/locks/linkages:hatchback/liftgate:lock failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 MERCEDES-BENZ GLA 250 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2021 MERCEDES-BENZ GLA 250
Component
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
Injuries
1
State
California

Complaint Description

Twice now, my husband is putting groceries in the back of the vehicle and the top closes on him and this last time, hit him hard in the head. This is a safety issue, what can we do??

Complaint Details

NHTSA Complaint ID 2050431
ODI Number 11632215
Date Filed December 23, 2024
Failure Date December 22, 2024
VIN W1N4N4HB0MJ

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.