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2021 TESLA MODEL S — Complaint #2047785

Open-data reference.

NHTSA Complaint about VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE filed December 12, 2024

NHTSA complaint #2047785 (ODI reference 11630460) concerns a 2021 TESLA MODEL S and was filed on December 12, 2024. The owner reports the failure occurred on December 12, 2024. The vehicle had 59,000 miles on the odometer at the time of the incident. The report was geocoded to Michigan based on the filer's self-reported location. The affected component is categorized as visibility:defroster/defogger/hvac system:heater core, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TESLA MODEL S cohort independently describe similar visibility:defroster/defogger/hvac system:heater core failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 TESLA MODEL S shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2021 TESLA MODEL S
Component
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
State
Michigan
Mileage
59,000 mi

Complaint Description

The contact owns a 2021 Tesla Model S. The contact stated while the vehicle was parked, the message “Climate Control System Service Required” was displayed. The contact stated that the vehicle was taken to the local Tesla Service Center however, the vehicle was not repaired due a lack of available Service Techs. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 59,000.

Complaint Details

NHTSA Complaint ID 2047785
ODI Number 11630460
Date Filed December 12, 2024
Failure Date December 12, 2024
VIN 5YJSA1E65MF

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.