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2019 KIA FORTE — Complaint #2046164

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NHTSA Complaint about BACK OVER PREVENTION:DISPLAY FUNCTION filed December 6, 2024

NHTSA complaint #2046164 (ODI reference 11629358) concerns a 2019 KIA FORTE and was filed on December 6, 2024. The owner reports the failure occurred on November 1, 2022. The report was geocoded to Massachusetts based on the filer's self-reported location. The affected component is categorized as back over prevention:display function, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same KIA FORTE cohort independently describe similar back over prevention:display function failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 KIA FORTE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2019 KIA FORTE
Component
BACK OVER PREVENTION:DISPLAY FUNCTION
State
Massachusetts

Complaint Description

CarPlay digital screen is bubbling on the right side, up the top and now to the left part of the screen. I was told by Kia Service it would take $1200 to repair and to use it til it breaks. I googled this issue and learned a lot of Kia cars from 2019 have the same issue. This bubbling is caused by the car heating up internally, which no car owner has control over. This bubbling results in the screen not working. Which means I will be driving and pressing the screen and nothing happens. Then, I have to agressively press deeply onto the screen until it works and it takes my focus off the road longer than I would like. It also makes the screen glitch out and moves the CarPlay screen around so things aren’t centered. I went to look just now to see if maybe this has since been recalled since I last asked about it in 2022. That’s when I found multiple forums with people complaining about the same problem. This seems to be the only avenue to try and complain about this because this shou

Complaint Details

NHTSA Complaint ID 2046164
ODI Number 11629358
Date Filed December 6, 2024
Failure Date November 1, 2022
VIN 3KPF24AD6KE

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.