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2022 TOYOTA HIGHLANDER — Complaint #2045091

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NHTSA Complaint about STRUCTURE:BODY:BUMPERS filed December 3, 2024

NHTSA complaint #2045091 (ODI reference 11628602) concerns a 2022 TOYOTA HIGHLANDER and was filed on December 3, 2024. The owner reports the failure occurred on August 15, 2024. The vehicle had 20,000 miles on the odometer at the time of the incident. The report was geocoded to Mississippi based on the filer's self-reported location. The affected component is categorized as structure:body:bumpers, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA HIGHLANDER cohort independently describe similar structure:body:bumpers failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2022 TOYOTA HIGHLANDER shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2022 TOYOTA HIGHLANDER
Component
STRUCTURE:BODY:BUMPERS
State
Mississippi
Mileage
20,000 mi

Complaint Description

The contact owns a 2022 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure). The contact stated that while driving 65 MPH, the contact heard an abnormal popping and dragging sound coming from the vehicle. The contact pulled over to the side of the road and inspected the vehicle. The contact stated that the driver’s side bumper had detached, and the passenger’s side bumper was hanging down. The front bumper was popped back into place and the contact continued to drive. The contact stated that while continuing to drive the bumper fully detached and ripped the covering under the vehicle. The vehicle was taken to a dealer where it was diagnosed that the upper and lower bumpers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 20,000.

Complaint Details

NHTSA Complaint ID 2045091
ODI Number 11628602
Date Filed December 3, 2024
Failure Date August 15, 2024
VIN 5TDGZRAH1NS

Similar STRUCTURE:BODY:BUMPERS Complaints for 2022 TOYOTA HIGHLANDER

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.