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2020 RAM 3500 — Complaint #2044138

Open-data reference.

NHTSA Complaint about ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) filed November 29, 2024

NHTSA complaint #2044138 (ODI reference 11627960) concerns a 2020 RAM 3500 and was filed on November 29, 2024. The owner reports the failure occurred on November 29, 2024. The vehicle had 115,000 miles on the odometer at the time of the incident. The report was geocoded to Iowa based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM 3500 cohort independently describe similar engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 RAM 3500 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2020 RAM 3500
Component
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
State
Iowa
Mileage
115,000 mi

Complaint Description

The contact owns a 2020 Ram 3500. The contact stated while the vehicle was parked, he noticed that coolant was leaking underneath the vehicle. The EGR warning light was illuminated. The contact stated that upon adding coolant to the EGR valve, the contact noticed that coolant was still leaking. The vehicle was taken to the dealer, where it was diagnosed that the EGR valve had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 115,000.

Complaint Details

NHTSA Complaint ID 2044138
ODI Number 11627960
Date Filed November 29, 2024
Failure Date November 29, 2024
VIN 3C63RRJL7LG

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.