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2008 JEEP GRAND CHEROKEE — Complaint #2043548

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NHTSA Complaint about SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER filed November 26, 2024

NHTSA complaint #2043548 (ODI reference 11627556) concerns a 2008 JEEP GRAND CHEROKEE and was filed on November 26, 2024. The owner reports the failure occurred on November 24, 2023. The vehicle had 170,000 miles on the odometer at the time of the incident. The report was geocoded to Georgia based on the filer's self-reported location. The affected component is categorized as seats:front assembly:seat heater/cooler, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP GRAND CHEROKEE cohort independently describe similar seats:front assembly:seat heater/cooler failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2008 JEEP GRAND CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2008 JEEP GRAND CHEROKEE
Component
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
State
Georgia
Mileage
170,000 mi

Complaint Description

The contact owns a 2008 Jeep Grand Cherokee. The contact stated that upon returning to the vehicle, the contact’s daughter noticed that the front driver's side seat was smoldering. The contact stated that her daughter reported that the entire seat bottom of the seat was charred and melted the plastic frame and the seat cover. The contact stated that the vehicle was towed back to the residence. Additionally, the contact stated that the seat heater had engaged independently, causing her daughter to place a blanket on the seat to safely drive the vehicle. A mobile independent mechanic inspected the vehicle, but the vehicle was not diagnosed or repaired. The vehicle was not taken to the dealer. The manufacturer was informed of the failure. The failure mileage was approximately 170,000.

Complaint Details

NHTSA Complaint ID 2043548
ODI Number 11627556
Date Filed November 26, 2024
Failure Date November 24, 2023
VIN 1J8GR48K88C

Similar SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER Complaints for 2008 JEEP GRAND CHEROKEE

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.