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2020 CHEVROLET TRAVERSE — Complaint #2043527

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NHTSA Complaint about ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE filed November 26, 2024

NHTSA complaint #2043527 (ODI reference 11627542) concerns a 2020 CHEVROLET TRAVERSE and was filed on November 26, 2024. The owner reports the failure occurred on August 1, 2024. The vehicle had 95,000 miles on the odometer at the time of the incident. The report was geocoded to New Jersey based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET TRAVERSE cohort independently describe similar engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 CHEVROLET TRAVERSE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2020 CHEVROLET TRAVERSE
Component
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
State
New Jersey
Mileage
95,000 mi

Complaint Description

The contact owns a 2020 Chevrolet Traverse. The contact stated that upon starting the vehicle, there was a loud vibration coming from the vehicle. There were no warning lights illuminated. The contact stated that the failure was related to Special Coverage Adjustment: N212356540 (Front Exhaust Pipe). The vehicle was taken to the local dealer, who diagnosed the failure as a fractured bracket on the muffler. The vehicle was not repaired. The manufacturer confirmed there were no open recalls on the VIN. The failure mileage was approximately 95,000.

Complaint Details

NHTSA Complaint ID 2043527
ODI Number 11627542
Date Filed November 26, 2024
Failure Date August 1, 2024
VIN 1GNERLKW1LJ

Similar ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE Complaints for 2020 CHEVROLET TRAVERSE

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.