2020 CHEVROLET BOLT EV — Complaint #2041669
Open-data reference.
NHTSA Complaint about EQUIPMENT:ELECTRICAL filed November 19, 2024
NHTSA complaint #2041669 (ODI reference 11626260) concerns a 2020 CHEVROLET BOLT EV and was filed on November 19, 2024. The owner reports the failure occurred on October 23, 2024. The report was geocoded to Oregon based on the filer's self-reported location. The affected component is categorized as equipment:electrical, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET BOLT EV cohort independently describe similar equipment:electrical failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 CHEVROLET BOLT EV shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
About one month ago (ironically at about the same time Enel X pulled out of the US and Canada) we noticed a burning smell when we charged our Bolt, at home, using our JuiceBox type 2 charger. At first we thought it was the car, but nothing appeared amiss. We charged the car 3-4 times during this month time period, and the smell was present every time. After the last charge (one week ago), I checked the NEMA receptacle and discovered it was partially melted and one prong of the plug was coated in black "tar". I turned off the breaker, removed the receptacle cover and the black wire was burnt and the plastic connector housing behind the receptacle was badly burnt. The charger, cord and plug, and receptacle are all available for inspection (although we plan to have the wiring repaired and a new charger installed soon). I believe if we had continued to use the charger it would have resulted in a fire in the garage - obviously a safety concern. I am unaware if this problem has been reprod
Complaint Details
| NHTSA Complaint ID | 2041669 |
| ODI Number | 11626260 |
| Date Filed | November 19, 2024 |
| Failure Date | October 23, 2024 |
| VIN | 1G1FZ6S07L4 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.